How can I track my parcel?
Once your order is shipped, you will receive a tracking number via email or order page update. You may use it to check delivery status via the courier's official site.
When will my order be shipped after payment?
All orders are shipped within 1–2 working days after payment is received (excluding weekends and public holidays). A shipping notification and tracking link will be sent automatically.
How is shipping fee calculated? Any free shipping?
Shipping fee is auto-calculated at checkout. Current rates: West Malaysia: Free East Malaysia: RM12 Other international fees depend on weight and destination.
How long does delivery take?
Delivery time depends on courier performance. Estimated working days: West Malaysia: 1–3 days East Malaysia: 3–5 days Singapore: 5–10 days Delays may occur during peak seasons, holidays, or to remote areas.
Can I change my shipping address?
Yes. After logging in, go to “My Delivery Address” to update your shipping address. However, changes won’t apply to orders that have already been shipped—they will take effect on your next order.
How do I log in to check my orders?
Log in using your registered mobile number. Then go to “My Orders” to view order status, payment records, and tracking info.
What should I do if payment fails?
Please check your internet connection or try another payment method. If the issue persists, contact our support team for help.
Do I need to send a screenshot or notify support after payment?
No. Our system automatically detects and confirms your payment. You will receive an order confirmation once it’s successful.
What payment methods are accepted?
We accept the following: Online Banking (FPX) DuitNow / QR Pay TNG eWallet Your order will be processed automatically after successful payment.
Can I do this if I don’t know how to sell?
Yes! We provide ready-to-use scripts, visuals, and personal referral links. Just share with friends or post on social media—our team handles delivery, payment, and support for you.
